Terms of service

By using allabouteve.in and purchasing our products, you agree to these Terms of Service along with our Privacy Policy and Help pages.

1. Eligibility & Use

• You confirm that you are of legal age in your jurisdiction (or have parental consent).
• You agree not to misuse the website or disrupt its operation.
• You agree not to use the site for unlawful purposes or to interfere with its security.

2. Products & Pricing

• We strive to display all colours, fabrics and product details accurately; minor variations may occur due to lighting or screen settings.
• Prices may change without prior notice. We reserve the right to limit or cancel any orders, including those that appear to be placed by resellers or distributors.
• Unless otherwise stated, prices are inclusive of applicable taxes.

3. Orders & Payment

• Please ensure all shipping and billing details are accurate. We may contact you for verification, especially for Cash on Delivery (COD) orders.
• If an order is cancelled or refunded, the refund will be processed to the original payment method in line with our Refunds & Exchanges Policy.

4. Shipping & Risk

Refer to our Shipping Policy for dispatch timelines and delivery methods.
Risk of loss or damage passes to you once the parcel is delivered to the shipping address provided.

5. Exchanges, Returns & Refunds

Refer to our Refunds, Returns & Exchanges Policy for eligibility, timelines and detailed instructions.

6. Intellectual Property

All content on this website — including logos, graphics, text, design, and photographs — is the property of Surbhi International or its licensors.
Reproduction, distribution, or exploitation of any material without prior written consent is strictly prohibited.

7. Third-Party Services

We use third-party providers (such as payment gateways and logistics partners). These services have their own terms and privacy policies, which you agree to when using them.

8. Prohibited Conduct

• Engaging in illegal, infringing, harassing, obscene or harmful activities.
• Attempting to breach site security, spread malware, spam, or scrape website data.
Any such misuse may lead to suspension or legal action.

9. Limitation of Liability

To the fullest extent permitted by law, Surbhi International is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability, if any, is limited to the amount paid for the product that gave rise to the claim.

10. Indemnity

You agree to indemnify and hold harmless Surbhi International and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the site.

11. Governing Law & Jurisdiction

These Terms are governed by Indian law. Any disputes shall fall under the exclusive jurisdiction of the courts in Ludhiana, Punjab, India.

12. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the website will constitute acceptance of any updates.
We acknowledge grievances within 48 hours and aim to resolve them within one month, wherever applicable.