These Terms of Service apply when you visit allabouteve.in, use our website or purchase products from All About Eve.

All About Eve is owned and operated by Surbhi International, C-170, Phase 5, Focal Point, Ludhiana – 141010, Punjab, India.

By using our website or placing an order, you agree to these Terms together with our Privacy Policy, Shipping & Delivery Policy and Returns & Exchanges Policy.

Using Our Website

You may use our website only for lawful purposes.

You must not interfere with the operation or security of the website, attempt to gain unauthorised access to its systems, transmit malicious code, scrape or misuse website content or customer information, or use the website in a way that infringes the rights of All About Eve or another party.

Products & Product Information

We make every reasonable effort to present our products, colours, fabrics, measurements and other details accurately.

Slight variations may occur because of photography, lighting, individual screen settings, fabric characteristics and production processes.

Please review the product description, size guide and care information before placing your order.

Prices & Availability

Prices displayed on our website are in Indian Rupees and, unless otherwise stated, include applicable taxes.

Prices, promotions and product availability may change from time to time.

Products are subject to availability. If an item becomes unavailable after you place an order, we will contact you and arrange an appropriate refund or alternative where applicable.

We may limit or cancel quantities where an order appears to involve unauthorised resale, fraud or other misuse.

Orders & Payment

Please provide complete and accurate billing, delivery and contact information when placing an order.

We may contact you to verify an order or payment, particularly for Cash on Delivery orders.

An order is considered accepted once it has been confirmed by us, subject to product availability, successful payment where applicable and any necessary verification.

Payment options available to you will be shown at checkout.

Changes & Cancellations

You may request a change or cancellation within 24 hours of placing your order.

Please contact us as soon as possible at info@allabouteve.in or WhatsApp +91 86996 92555.

Once an order has been dispatched, it cannot be changed or cancelled.

Shipping & Delivery

We currently deliver within India.

Shipping charges, dispatch timelines, delivery estimates, tracking and other delivery information are set out in our Shipping & Delivery Policy.

Delivery estimates may vary depending on location, courier service and circumstances outside our reasonable control.

Please ensure that your delivery address, pincode and contact number are correct when placing your order.

Returns, Exchanges & Refunds

Returns and exchanges are governed by our Returns & Exchanges Policy.

Eligible voluntary returns and size or colour exchanges may be requested within 5 days of delivery, subject to the conditions stated in that policy.

Approved prepaid refunds are processed to the original payment method. Approved Cash on Delivery refunds are processed to a verified bank account or UPI ID provided by the customer.

Applicable return-shipping deductions and COD shipping charges are described in our Returns & Exchanges Policy.

Promotions & Discount Codes

From time to time, All About Eve may offer discount codes, promotional offers or other benefits.

Promotions may apply only to selected products or orders and may have specific validity periods, eligibility requirements, minimum order values or other conditions. Where additional conditions apply, they will be communicated with the offer.

Discount codes cannot be exchanged for cash.

Intellectual Property

All content available on allabouteve.in, including our brand name, logos, product names, collection names, text, graphics, artwork, photographs, videos, website design and other creative material, belongs to Surbhi International and/or its licensors, as applicable.

This content may not be reproduced, distributed, modified, published, commercially exploited or otherwise used without prior written permission.

Third-Party Services & Links

We use third-party providers to help operate our website and fulfil orders, including payment gateways, technology providers and courier partners.

Our website may also contain links to independent third-party websites or services. We are not responsible for their content, availability or practices.

Website Availability & Errors

We aim to keep the website and the information on it accurate and available.

Occasionally, there may be technical issues, typographical errors or incorrect information relating to product descriptions, prices, promotions, availability, shipping charges or other website content.

Where an obvious error occurs, we may correct it and, where necessary, contact you regarding an affected order.

Limitation of Liability

To the extent permitted by applicable law, All About Eve and Surbhi International will not be responsible for indirect or consequential losses arising solely from the use of our website.

Nothing in these Terms is intended to exclude responsibilities that cannot lawfully be excluded.

Governing Law

These Terms are governed by the laws of India.

Any disputes will be dealt with in accordance with applicable Indian law and the jurisdiction of the appropriate courts or authorities.

Privacy

Our collection and use of personal information is governed by our Privacy Policy.

Please review that policy for information about how we collect, use, share and protect personal information.

Contact

For questions about these Terms or your order, email info@allabouteve.in or WhatsApp +91 86996 92555.

All About Eve is owned and operated by Surbhi International, C-170, Phase 5, Focal Point, Ludhiana – 141010, Punjab, India.

Grievance Officer

Ridhima Gangwani is the designated Grievance Officer for All About Eve.

She can be contacted at info@allabouteve.in or +91 86996 92555.

Consumer grievances will be acknowledged within 48 hours and redressed within one month.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, services, policies or applicable requirements.

The latest version will be published on this page.

Effective: 15 August 2026.