At All About Eve, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we collect, how we use it and the choices available to you when you visit or shop on allabouteve.in.

Who We Are

All About Eve is owned and operated by Surbhi International, C-170, Phase 5, Focal Point, Ludhiana – 141010, Punjab, India.

Information We Collect

Depending on how you interact with us, we may collect information such as your name, email address, phone number, billing and delivery addresses, order history, product selections, transaction and delivery information.

Payments are processed through secure third-party payment gateways, and we do not store your complete card details.

Where required to process a refund, including for Cash on Delivery orders, we may collect bank account or UPI details.

We may also collect device and usage information such as your IP address, browser and device information, pages viewed, website interactions and approximate location derived from your device or IP address.

Information you choose to share with us through email, WhatsApp, customer-support conversations, feedback, photographs or videos may also be retained where necessary to assist you.

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website performance and support analytics or advertising where applicable.

How We Use Your Information

We use personal information where reasonably necessary to process and deliver orders, handle payments, returns, exchanges and refunds, provide customer support, send service-related communications and maintain the security and operation of our website.

We may also use information to understand how customers use our website, improve our products and services, prevent fraud and measure marketing performance.

Where you have chosen to receive promotional communications, we may use your contact details to send information about new collections, products, offers and other All About Eve updates.

We may also process information where necessary to meet applicable legal, accounting, tax or regulatory requirements.

How We Share Your Information

We may share information with trusted providers that help us operate All About Eve, including our e-commerce platform, payment processors, courier and logistics partners, customer-support providers, communication services, analytics and advertising partners, technology providers and professional advisers.

These providers should receive only the information reasonably required to provide their services.

We may also disclose information where required by applicable law or a lawful request, or where reasonably necessary to protect our customers, business or legal rights.

Marketing Communications

If you choose to receive marketing communications from All About Eve, we may contact you about new collections, products, offers and other brand updates.

You can unsubscribe from promotional emails using the unsubscribe option provided in the message or by contacting info@allabouteve.in. You may also ask us to stop promotional SMS or WhatsApp communications.

Service communications relating to an existing order, payment, delivery, return or customer-support request are separate from marketing communications.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to help it function, remember preferences, understand how visitors use the site and support analytics or advertising where applicable.

You can manage or disable cookies through your browser settings and, where available, through the privacy or cookie controls provided on our website.

Disabling certain cookies may affect some website functionality.

Your Privacy Choices

Subject to applicable law and our legal obligations, you may contact us to request access to personal information we hold about you, ask us to correct inaccurate information, request deletion where applicable, withdraw consent where processing relies on consent, opt out of promotional communications or raise a concern about how your information is handled.

Certain information may need to be retained for legal, tax, accounting, fraud-prevention or legitimate business purposes even after a deletion request.

Data Storage & International Processing

All About Eve is based in India, but some service providers and technology platforms we use may process or store information outside India.

Where this occurs, information will be handled in accordance with applicable law.

Security & Retention

We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required for legal, tax, accounting, dispute-resolution or other legitimate business purposes.

Children

Our website is intended primarily for adults.

We do not knowingly seek to collect personal information from children without appropriate parent or guardian involvement where required. If you believe a child has provided personal information to us inappropriately, please contact us.

Privacy Requests & Concerns

For questions about this Privacy Policy, to exercise an applicable privacy choice or to raise a privacy concern, email info@allabouteve.in with the subject Privacy Request.

We will review and respond to privacy requests in accordance with applicable requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will always be available on this page.

Effective: 15 August 2026.